Our fees deliver value and confidence in our services.

 

We value your choice and we offer fee structures in traditional hourly rates billed in 6 minute increments or by agreement as fixed flat fees for quoted work. We may accommodate payment plans without you entering into credit checks or additional charges. In addition to trust account payments, we may accept payments by credit cards, eft and cheques. We do not insist on a lump sum trust account deposit. This allows our you to plan your finances and eases your payments over time. Most of our clients use electronic means for convenient payments, and please be advised that we do not pass on merchant fee charges when using credit cards.

We provide a written costs agreement and a written quote of the estimated total amount you may expect. For added confidence in our service you may elect to use our flat fee option with a fixed payment plan.

 

You will NOT be billed in respect of the following services:

• Initial personal conferenceor initial telephone advice to 20 minutes.
• Photocopying costs up to 500 pages
• Land line telephone call carrier costs
• Mobile telephone call carrier costs
• Local postage costs
• Fax line costs

This represents real value to the client. We do not charge these fees as we believe the delivery costs of these services has come down considerably in recent years so they they no longer warrant ongoing charging. Other services such as local and std call costs, administrative secretarial time have never been charged by our firm. Therefore the client is left with fees that reflect the time spent actually working on their case.

 

Legal service with a difference

 

Many visitors to our website quickly determine that we offer competitive services and we only charge for the actual work done by solicitors. We have consistently operated according to these practices for many years and we believe it is one of the reasons our clients return to use our services and recommend us to family and friends.

We provide written quotes to our clients in advance and state our estimates or capped fees amounts in a Costs Agreement should you engage our services. We are therefore able to state with confidence that you will be completely secure in your cost dealings with our firm in accordance with the Solicitor's Rules and Law Society of NSW precedents. We have proper regard to the reality that each case is different, each individual's needs are uniquely subjective and each opponent is unpredictable. We consider ourselves as a reputable firm and we will provide realistic estimates and total fees.

We understand that the last thing our clients wish to see are fees they are not aware of or work they were never advised of. We value your respect, confidence and opinion of our firm and we do not take your retention of our services for granted. We hope that you will be satisfied, like the many before you, and refer and recommend our services to others. Most of our clients are referred and we take pride in our reputation and the opinions held.

Further, we use an innovative, client-friendly fee schedule. The primary benefit of this method is that we carefully collaborate with our clients to arrive at a customised fee for specific services. Before any representation begins, our clients know the estimated total solicitor fees they will receive. Again, before the client is responsible for any fees, the client will know how much, in advance, the representation will cost in accordance with the Solicitors Rules.

 

Value pricing also known as 'flat fees'

Many clients emphasis is on getting the job done and not how much time it takes. They therefore prefer value pricing. We have made the decision to accept value pricing many years ago as clients want to know how much it will costs to complete each task. After nearly twenty years of experience in the legal jurisdiction, we believe that clients care about how they are served and about the results that are being achieved. The best features of having a flat-fee structure include:

• Customized Price. We work with each client to carefully determine the options available, and the costs and benefits of each course, and works with the client to develop a clear strategy. Once the strategy is developed, the fee is developed in careful consultation with the client, to make sure the fee fits the client’s mission, the value to the client, and the resources necessary to complete the project successfully. The benefit of this procedure is it forces the client and solicitor to know precisely what the expectations are. The goals are set from the beginning. Additionally, a fee can be tailored to the level of service a client wants.

• Certainty. We will customize a fee for specific work which specifically lists the price for the work. Clients are well informed. Some clients do not fully grasp what the final cost of a case might be when the hourly billing method is used. Thus, even though an solicitor might warn a client that the cost is unpredictable, the client thinks thinks the cost is manageable because the initial retainer is often low compared to the final cost of the case. With value pricing the charges to the client are clear. This gives clients the opportunity to better assess–at the outset–if the matter is worth the resources that will have to be applied.

• Goal Orientation. Prices are customized with results in mind, not time and procedures. These prices, along with the “caps” create strong incentive to our team to act with a clear mission in mind and to get results expeditiously and efficiently.

• The Cap. We place a cap on the total amount of charges under the contract. The client will never receive a bill for services which is unexpected or beyond the amount set forth in the contract.

 

Traditional hourly fees.

Most lawyers charge for their services by the hour. What this typically means is that the lawyers keep track of the time they spend on the case and then send the client a bill for the service, based upon the time spent. Lawyers keep track of their time in intervals, such as quarter hour or tenth of an hour. When they bill the client, they typically put the date the work was completed, a description of the work and a statement of the time.

Typically, we request an initial “retainer” from the client. This “retainer” is placed in a client trust account and the solicitor charges for their time against the trust money until it is exhausted. Once the retainer is exhausted, clients might be asked to replenish the retainer or pay the remaining monthly bills from the solicitor upon receipt. Alternatively technology now assists by pre approving credit transaction according to a fee schedule.

 

Uncompromising quality.

Uncompromising quality whilst remaining cost effective and highly competitive, we believe our firm offers the best service to our clients who choose us and are accepted on retainer. Our low overheads do give us a competitive advantage as we operate a advocacy based practice. We have remained a boutique firm and your case will be personally handled by a solicitor rather than being piecemeal allocated to various junior solicitors as is sometimes common practice.

 

Resolute Lawyers.

 

We understand that the value of something is completely subjective to each individual. The focus should be on delivering fixed fees or the time it took for that that value to be delivered. This is why before we're hired, our clients know exactly what to expect be it fixed fee or hourly rate. This makes for satisfied clients. And satisfied clients improve our practice.

 

Flexible Payments

 

We accept a number of different payment methods including by installments and deferred payments until the finalisation of cases making it more convenient for our clients. We understand the pressures associated with court cases and legal disputes, therefore we seek to minimise the burdens of paying legal fees by tailoring a method to your needs. We accept: E.F.T., Cheque and Credit Cards. We note that the most preferred form of payment has been electronic and we have upgraded our facilities to accommodate convenient transfers.

 

We regret to advise that we do not accept legally aided matters.